Help Us, Help You
Avoid any unnecessary delays or additional service charges by preparing for your service appointment.
Simply review the pertinent pre-check items below prior to the arrival of our crew(s) and complete as necessary
Lawn Services
Includes mowing, aeration, power raking, fertilization, seeding, weed services, lawn clean-ups and brush clearing
Clear area of toys, hoses, trash and debris
Bring pets & children inside. Clear area of pet-waste, unless we are providing pet-waste service for your property. Otherwise, 1-time pet waste pick-up charges may apply
Mark any sprinkler heads or lines, hazards or other facilities / equipment susceptible to potential damage within the service area
Ensure access is clear and gates are unlocked
Refrain from running sprinklers for 12 hours prior to appointment. Resume normal watering schedule following service
Submit any service preferences, priorities or special requests within 24 hours of the scheduled appointment
In the event these steps aren't completed, we will do our best to accommodate; however, it may very well result in additional service charges, delays, rescheduling or cancellation.
Moving Services
Includes loading, unloading, rearranging and transporting
Disassemble items as required, unless disassembly in included in your service request
Clear moving areas, walkways and neighboring walls of potential hazards, obstacles, obstructions, children & pets
Pad, Pack and Secure items to be moved. Mark breakables or items requiring special care as "Fragile"
Review items to be moved with the crew upon arrival, specifically identifying items requiring special attention or care
Submit any service preferences, priorities or special requests within 24 hours of the scheduled appointment
Remove all items from shelves and drawers
In the event these steps aren't completed, we will do our best to accommodate; however, it may very well result in additional service charges, delays, rescheduling or cancellation.
Landscaping Services
Includes rock & mulch installs & refreshes, edging, weed fabric, shrub planting & removal, sod tear-out / installation
Clear area of toys, hoses, trash and debris
Bring pets & children inside. Clear area of pet-waste, unless we are providing pet-waste service for your property. Otherwise, 1-time pet waste pick-up charges may apply
Mark any sprinkler heads or lines, hazards or other facilities / equipment susceptible to potential damage within the service area
Ensure gates are unlocked and access is clear for work area and materials delivery
Review service list with crew upon arrival, orient them to service area(s) and any client-provided materials
Submit any service preferences, priorities or special requests within 24 hours of the scheduled appointment
In the event these steps aren't completed, we will do our best to accommodate; however, it may very well result in additional service charges, delays, rescheduling or cancellation.
Pet Waste Services
Includes pick-up and on-site disposal
Clear areas and walkways of potential hazards, obstacles, obstructions, children & pets
Ensure access is clear and gates are unlocked
Refrain from running sprinklers for 12 hours prior to appointment. Resume normal watering schedule following service.
Submit any service preferences, priorities or special requests within 24 hours of the scheduled appointment.
In the event these steps aren't completed, we will do our best to accommodate; however, it may very well result in additional service charges, delays, rescheduling or cancellation.
Other Services
Includes pick-up, haul-away and assembly/disassembly
Clear areas and walkways of potential hazards, obstacles, obstructions, children & pets
Ensure access is clear and gates are unlocked
Clearly mark items scheduled for pick-up / haul-away if you will not be present when the crew arrives
Submit any service preferences, priorities or special requests within 24 hours of the scheduled appointment.
In the event these steps aren't completed, we will do our best to accommodate; however, it may very well result in additional service charges, delays, rescheduling or cancellation.